FAQs

Yes, you can register for free.

Except for telephone support, we are open for regular business on weekends and holidays.

For more information, please contact us by e-mail. We will confirm the details and contact you with a delivery date.

PDF format is available. Please contact us for details.

We accept bank transfer and paypal as payment methods. We will send you an email with the details of the procedure.

We apologize for the inconvenience, but in order to prevent miscommunication, we are currently unable to respond to inquiries or orders by phone. Please send us your request by e-mail or through our website.

These formats are supported: glb / fbx / blend / usdz / obj / dae / abc

It is possible, but a cancellation fee may be charged depending on the progress of the work if the request is already in progress. We appreciate your understanding in advance.

We can also handle revisions after delivery. Please submit requests for revisions within two weeks of delivery. Please note that after two weeks, the files will be deleted from the server and we will not be able to respond after that time.

We use Blender 3.5 / Adobe Substance.

We can resend data within two weeks of delivery. However, after two weeks, the files on the server will be deleted, and we will not be able to resend the data after that time. In this case, please submit a new request.